Shipping & Delivery Policy
Last Updated: 1 October 2026
Thank you for shopping with LADY LUXE.
We work with multiple suppliers and fulfilment sources to offer our customers a variety of products.
Order Processing
Orders are processed after successful payment confirmation.
Because our products are sourced from multiple suppliers and fulfilment sources, processing times may vary depending on the product.
UK Delivery
We currently offer delivery to customers in the United Kingdom.
Estimated delivery time: 4–7 business days.
Delivery estimates begin after the order has been processed and dispatched, unless otherwise stated on the relevant product page.
Delivery Times
Our standard estimated delivery timeframe is:
4–7 business days
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including:
- Courier delays
- Severe weather
- Public holidays
- High order volumes
- Incorrect or incomplete delivery information
- Supplier or fulfilment delays
- Other events outside our reasonable control
Multiple Suppliers
Because LADY LUXE sources products from multiple suppliers, products from the same order may, in some circumstances, be dispatched separately.
If your order arrives in multiple parcels, you will not normally be charged an additional delivery fee solely because products are shipped separately.
Tracking
Where tracking is available, tracking information may be provided by email once your order has been dispatched.
Please allow reasonable time for tracking information to become active after dispatch.
Incorrect Delivery Information
Please check your delivery address carefully before completing your order.
If an incorrect or incomplete address is provided, delivery may be delayed or the parcel may be returned.
Please contact us as soon as possible if you identify an address error.
Missing or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact:
Please provide your order number so that we can investigate the delivery status.
Damaged Deliveries
If your package arrives damaged, please contact us as soon as reasonably possible.
Please provide photographs of the packaging and product where possible.
International Delivery
At this time, our standard delivery service is focused on the United Kingdom.
If we introduce international delivery, applicable delivery costs, taxes, duties and other charges will be communicated as required.
Consumer Rights
Nothing in this Shipping & Delivery Policy affects your statutory consumer rights.
We will provide the delivery information applicable to your order before you complete your purchase.
Contact Us
For delivery questions, please contact:
LADY LUXE
Email: contactladyluxeat@gmail.com
Return Address: Gibbet Hill Road, Coventry, United Kingdom
