Terms & Conditions
Last Updated: 1 October 2026
Welcome to LADY LUXE.
These Terms & Conditions apply to your use of our website and purchases made through:
By using our website or placing an order, you agree to these Terms & Conditions.
About LADY LUXE
Business Name: LADY LUXE
Email: contactladyluxeat@gmail.com
Return Address: Gibbet Hill Road, Coventry, United Kingdom
Website: https://ladyluxe.live/
Our Products
LADY LUXE offers products sourced from multiple suppliers and fulfilment sources.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes and other product information displayed on our website are accurate.
Product colours may appear slightly different depending on your device, monitor or screen settings.
Product Availability
Products are subject to availability.
Because we work with multiple suppliers, product availability may change without notice.
If an ordered product becomes unavailable, we may contact you regarding the order and, where appropriate, offer an alternative solution or refund the unavailable product.
Prices
Prices are displayed on the website for each product.
The applicable price, delivery charges and any other applicable charges will be shown before you complete your purchase.
If there is an obvious pricing error, we reserve the right to correct the error, subject to applicable consumer law.
Orders
When you place an order, you are requesting to purchase the products selected during checkout.
After placing an order, you should receive an order confirmation.
Your order will be processed subject to product availability, payment authorisation and applicable legal requirements.
Payment
We accept the payment methods displayed during checkout.
Payment must be successfully authorised before your order can be processed.
Third-party payment providers may apply their own terms and privacy policies.
Delivery
Our estimated UK delivery time is:
4–7 business days.
Because our products are sourced from multiple suppliers, orders may occasionally be shipped in separate parcels.
Please see our Shipping & Delivery Policy for additional information.
Returns and Refunds
Returns, cancellations and refunds are governed by our Refund & Returns Policy.
Nothing in our policies removes or limits your statutory consumer rights.
Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our website or systems
- Interfere with website security
- Upload malicious software
- Misuse website content
- Attempt to disrupt website operation
- Use our website to commit fraud or other unlawful activity
Intellectual Property
Unless otherwise stated, content published on the LADY LUXE website, including logos, branding, text, graphics, photographs and designs, is owned by or licensed to LADY LUXE or its relevant licensors.
You may not reproduce, distribute or commercially exploit our content without appropriate permission.
Third-Party Services and Links
Our website may contain links to third-party websites, services or payment providers.
We are not responsible for third-party websites, services, policies or content.
Your use of third-party services may be subject to their own terms and conditions.
Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend access for maintenance, security or other operational reasons.
Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
Nothing in these Terms & Conditions affects your statutory consumer rights.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on our website with the relevant “Last Updated” date.
Governing Law
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which LADY LUXE operates, subject to any mandatory consumer protection rights that apply to customers in the United Kingdom.
Contact Us
If you have questions about these Terms & Conditions, please contact:
LADY LUXE
Email: contactladyluxeat@gmail.com
Return Address: Gibbet Hill Road, Coventry, United Kingdom
